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3.4 | 44 Reviews

28 cu. ft. 4-Door Flex Food Showcase Refrigerator with FlexZone

Samsung RF28K9380SG

Available in 2 Color(s)

Features

  • Food Showcase design gives easy access to on-the-go items
  • Go from freezer to refrigerator with FlexZone temperature settings

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 71.875"
  • Depth: 34.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 28 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • WiFi Connected: No

See More

 
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Food Showcase

An outer door provides quick and easy access to on-the-go items.

Image Feature

FlexZone

Convert from freezer to refrigerator for flexibility that fits your needs.

Image Feature

Adjustable shelves

Adjustable shelves go from standard to slide-in or flip-up to store bottles and other tall items with ease.

Image Feature

Triple Cooling

Three cooling systems keep food fresher, longer.

Image Feature

Fingerprint resistant finish

Helps reduce smudges for an everyday great appearance

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External water and ice dispenser

An external dispenser offers fresh, filtered water and ice.

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Ice Master

A space-saving design keeps drinks cold with lots of ice.

Image Feature

ENERGY STAR ® Certified

ENERGY STAR ® certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements, it exceeds them.

Food Showcase An outer door provides quick and easy access to on-the-go items.

FlexZone Convert from freezer to refrigerator for flexibility that fits your needs.

Adjustable shelves Adjustable shelves go from standard to slide-in or flip-up to store bottles and other tall items with ease.

Triple Cooling Three cooling systems keep food fresher, longer.

Fingerprint resistant finish Helps reduce smudges for an everyday great appearance

External water and ice dispenser An external dispenser offers fresh, filtered water and ice.

Ice Master A space-saving design keeps drinks cold with lots of ice.

ENERGY STAR ® Certified ENERGY STAR ® certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements, it exceeds them.

Features

  • Food Showcase design gives easy access to on-the-go items
  • Go from freezer to refrigerator with FlexZone temperature settings
Key Features
Food Showcase Yes
Ice Master Yes
FlexZone Yes
Wi-Fi Connectivity Yes
Standard Features
External Filtered Water and Ice Dispenser Yes
High-Efficiency LED Lighting Yes
Cooling System Triple Cooling
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers 2
Tempered Glass Spill Proof Shelves 5
2-Minute Door Alarm Yes
Contour Doors w/ Smooth Finish Yes
CoolTight Door Yes
Display Color Ice Blue
Filter Indicator Yes
Water Filter HAF-CIN
Refrigerant R134a
Wi-Fi Connectivity Yes
Adjustable Shelves Yes
Refrigerator Design
Color Fingerprint Resistant Black Stainless Steel
Refrigerator Features
Gallon Bins 1
Total Bins 3
Slide-In Shelf Yes
Wine Rack Yes
Showcase Door Yes
FlexZone
Total Capacity 5.75 cu. ft.
Shelf 1
Drawers 2
Temperature Zones 4
Freezer Features
Drawer Divider 2
Cubed and Crushed Ice Cubed/Crushed
Icemaker Yes
Interior Light High Efficiency LED
Shelves 1
Power
ENERGY STAR® Certified Yes
Capacity
Freezer Capacity 5.75 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 71 7/8" H x 34 1/4" D
Product Dimensions without Hinges and Door 35 3/4" W x 70 3/4" H x 29 3/8" D
Product Dimensions with Door without Handles 35 3/4" W x 71 7/8" H x 34 1/4" D
Product Dimensions with Doors Open 35 3/4" W x 71 7/8" H x 49.0" D
Shipping Dimensions 38 5/16" W x 78" H x 36 1/4" D
Net Depth with Door Handle 34 1/4
Net Height without Hinge 70 3/4
Warranty
1 Year Parts and Labor
5 Years Parts and Labor on sealed Refrigeration system only* *Compressor, evaporator, condenser, drier, connecting tubing
10 Years Parts on Digital Inverter Compressor

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 71.875"
  • Depth: 34.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 28 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • WiFi Connected: No

Samsung Fall 4 Piece Kitchen Package Rebate

Offer Expires: 8/22/2019 to 11/5/2019 Must be postmarked by: 12/5/2019

Receive a 10% off rebate with purchase of qualifying 4 piece Samsung Kitchen Appliance Package. Rebate form must be postmarked by 12/5/2019.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.4 out of 5

59% of reviewers recommend this product.

1 Stars

Failures on Install

WithoutAFridgeNow 7/10/2019

rec'd 7/10 sides damaged; dent on door; water dispenser doesn't work; top door misaligned and does not stay closed; fridge at 71 deg f after 8 hrs. packaging fine - was it working prior to shipment?
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible ice maker

Trunty 5/30/2019

the fridge is less than two years old, but out of warranty, and we have to manually thaw it every few weeks if we want ice.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
3 Stars

Ice maker issues

schmitthappens 4/18/2019

Less than 2 years old. Loved it until now. The ice maker is horrible. Ices up every week. I have read alot about the issue and have seen that they replace the ice maker and do some type of sealing. We will see if that works, but I am not holding my breath on this one. The frig is awesome, but I won't have it if it doesn't have an ice maker that works. I'll keep you posted. I would not recommend this frig unless Samsung gets the ice maker issues worked out.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Stopped working after a 1 1/2 years-Unrepairable!!

KML89 4/5/2019

I bought at a local store. Had some cosmetic scratches, so I received a discount. But 18 months later it stopped working. 2 certified Samsung repair companies came and told me they can't fix it. spent 3 weeks without fridge, had to throw out all my food. After hours and hours on the phone with SAmsung they agreed to give me my money back, I had to put more money in to get replacement. All I wanted was the one I bought to be fixed, $600 later
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
2 Stars

Poor quality

IlyaP 3/31/2019

The compressor broke after 1 year of use. There are crack in the drawers.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
1 Stars

4 SERVICES STILL NOT FIXED

Crystal60 2/22/2019

This refrigerator has been a nightmare. I've had the 3rd party service techs out 4 times now and they replaced the ice maker one time, cubed ice still has crushed ice in it and the tech finally said that's as good as it gets and that's normal. Water continues to drip from the water dispenser and I have to put a towel under the dispenser. Tech just left my house and said nothing he can do, so I'm stuck with this beautiful looking refrigerator that drips water and doesn't dispense the proper ice.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Looks great, too bad the icemaker is always broken

Riceman00 11/29/2018

Purchased right around the time this model was released, early to mid 2016. The unit looks very good, but fingerprint and scratch resistant it is not. I have no idea who came up with fingerprint resistant as a marketing ploy but it is simply not true. Also, do not use anything on the surface without testing first, it will have fine surface scratches permanently. It looks nice but like many nice things, it's not meant to be touched it appears. I do not have the same problem as others with cooling or compressor problems, at least not yet. What I do and have had is issues with the ice maker. There are 2-3 service bulletins out on it, which you can find if you go searching. One of them suggests insulating part of the compartment for the ice maker, the other the fill hose out a bit from the back of the fridge. No matter what, the result is the same - the ice maker freezes up and will no longer produce ice after about 3-6 weeks without requiring me to thaw it out and reset it. For a product that is retailed at $3000, I expect better, and we should demand better. That is a premium price, yet TONS of people have this issue, it's not isolated to a few people. Read the reviews and do some searching on your own to see.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
1 Stars

Don't do it

mschelle1968 11/25/2018

Purchased in July 2017, dead in September 2018, repaired. Dead again with same issue in November 2018. Samsung won't provide repair. No noticeable symptoms, just slowly warms up and the food isn't cold enough. Dangerous. Matching convection microwave was 'replaced' (door only) for the second time last week. Same issue and error both times. Samsung says they won't repair or replace in future as no longer under warranty.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Stopped working after 14 months

mschelle2 11/12/2018

Purchased this in July 2017, stopped working in September 2018 due to freon leak. No coverage under manufacturer, but had purchased the extended warranty. Took 3 weeks to get parts and servie tech for repair. As it turned out, my aunt purchased the same fridge and hers stopped working due to compressor failure. By the way, the matching convection microwave we boght at the same time has stopped working twice.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Very good at cooling

Ilprobu24eva 11/1/2018

Had about 8 months very good space ease of use seems great should have gotten the camera access.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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5 Stars

Awesome fridge love design

Dej1958 10/31/2018

Bought this for our newly built home. Layed out perfectly for my family's need.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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Value

 
5 Stars

Wow...What a difference from older refrigerators.

SteveOliveira 10/31/2018

.My old Maytag refrigerator lasted about only 11 years. And I was never happy with it. After doing about 3 months of research online and in stores, I decided to upgrade all of my kitchen appliances to Samsung. I purchased Samsung's Gas range, overhead microwave/range hood, dishwasher, and most importantly the new Samsung Refridgerator. What I love about it are the 4 doors. The french-door style is great, and I absolutely love having the freezer doors on the bottom. I was very surprised and happy to discover the "flex zone". When I need more refrigerator space, I can actually change the right side of the freezer to a refrigerator. And then change it back if I want. This has been great for parties. The layout and ergonomics are very well designed ... there is no wasted space. Every inch was designed to be used. Plus the glass shelves are all adjustable for temporary needs like a large cake or flowers or whatever. And I love the "black stainless steel"... it's beautiful and everyone that see's it compliments it. Oh, and the built-in water purifier is awesome. Don't need my Brita anymore..... filtered water right out of the door.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Broke after 2 years

Unhappy12 9/21/2018

We got this fridge and it broke after 2 years. Samsung sent 2 people out to determine that the problem was "irreparable". They wanted to send a 3rd out to verify this. Ridiculous. And this was after 2 months of no fridge. It is now almost 6 months later and the issue is not resolved. We ended up having to buy another fridge in the meantime so that we could at least have a working fridge in the house (went 4 months without one due to the run around by Samsung). Still working with Samsung though to come to a resolution so the other fridge is just sitting in the garage because we were advised by one wonderful rep to keep it until all is resolved with the company. Several people we have talked to have been wonderful but overall the customer service at Samsung is terrible. Will never be buying another product from them again solely because of customer service and satisfaction.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Zero stars

Shelldee 9/20/2018

REALLY BAD ITEM. I BOUGHT IT IN MAY 2017 FOR APPROXIMATELY $3000 AND IT HAS BROKEN DOWN TWICE AND WE LOST ALL OUR FOOD BOTH TIMES!! DO NOT BUY!!!!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

DO NOT BUY!!!!

jas_harris27 9/16/2018

Looks great and worked great for the first year. Then the ice maker went, Samsung sent techs out several times and it still never worked right. Then the water filter assembly went and a tech came. Now the refridgerator compartment wont cool lower then 56 degrees and im sure thats just because of the ice maker, and it isn't even 3 years old. Don't believe me just do some research there are a lot of us with the same problem.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Ice Maker

StevenL 8/26/2018

I made trhe mistake of buying this refrigerator. The ice maker is a piece of garbage. You might as well have ice cube trays. It kees frosting and building more ice inside the ice making mechanism.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
1 Stars

WORST REFRIGERATOR EVER!

SMD123 8/19/2018

Worst refrigerator EVER! The ice maker is tiny, ice breaks into pieces when on cubed setting. We had ours for 4 years and the refrigerator stopped cooling. Samsung customer service is absolutely incompetent. We are going on 4 weeks and still do not have a working refrigerator. No one in our state is trained to repair this refrigerator. What a waste of money!!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Bad Ice Maker

Bad Ice Maker 7/23/2018

Love everything about this refrigerator except waking up every day with water in the ice maker drop, and in the refrigerator! Ice maker was replaced twice before an exchange was offered. Still waiting (34 days so far) for new refrigerator to arrive. Samsung customer service now has me dealing directly with their shipping company (KW International)! I don't see how the exchange is going to fix the problem as we are getting the same model. The problem is poor design ... ice maker located in the refrigerator and is poorly insulated (hence the melting problem)
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Enjoying the 4th door option

SeansWife 6/18/2018

We have had this fridge for about a year now. It is very brightly lit inside and is aesthetically pleasing, but shows fingerprints as expected though they are easily wiped off. We enjoy having the flex zone option but wish that there were shelves instead of draws on the bottom right side, We mainly use the bottom right part for beverages and we aren't able to put taller bottles upright, they have to be on their side. The ice/water button dripped at first until we turned up down the temp of the fridge and freezer, then it was fine after that but it is easy to bump the buttons to change the temperature accidentally. We chose not to do the counter depth fridge since the larger sized one was the same price and we are happy with the space and the customization we have with the shelving inside - being able to flip up shelves or push some back to store taller items. We also love the gallery door with the pull out drawers for the items we use most frequently - milk, eggs, creamer, condiments, etc.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

poor quality

esmc0 3/1/2018

very disappointed with the quality... bought the refrigerator a year and half ago and the other day as I opened the left door a small piece of plastic that flexes every time we open or closed the doors snapped.... if the the company decides that two little plastic square pieces that mature no more then 1.5 cm are going to be use to flex the flapper they should make the part more durable or resistant if they are not going to be covered by the Samsung warranty or extended guaranty..... for a least a few years. I do have to mention that I take very good care of the appliances, bought the hole set of kitchen and Laundry appliances from Samsung, which of course I now regret.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Ice maker is horrible

mamajude55 1/30/2018

I loved this fridge for the first year, that is until the ice maker started freezing up all the time. For the price of this it should have a decent ice maker. I have learned my lesson and will not go with this brand again.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great purchase, wish the flex zone was more flexible!

JennyP 1/22/2018

We've had this for about a month and all-in-all I really love it, however, there are some issues. Pros: - It's a standard width and height (deeper than our other fridge) so we didn't have to make any adjustments to the space it fit in. - There's so much room for our never-ending supply of condiments, jars, left over foods, etc. Great for a growing family! - The door makes a slight sound when it's been left open - something my husband and kids need! - The refrigerator stays at a perfect temperature (37 F). - Great lighting, I can see in every nook and cranny in there! - Easy changeable settings. - The drawers are durable and smooth rolling even when packed full. - It's quite, but I think most new fridges these days are. Cons: - There's hardly any space for taller items, like wine bottles, milk cartons. There is a small shelf that can adjust backwards so you can put items in the front but it means items in the back are difficult to get too. - There is a wire wine rack that comes with the more expensive model (not the one I got) - I think it should be standard with all of these (especially considering how much it costs). It would cut out some of the height issues on shelves. - The water dispenser is angled away from you so when you're filling larger items (like a hydroflask) you have to aim perfectly or you'll end up with water all over the fridge and floor. - The door with the water/ice dispenser doesn't stay open when you're in the fridge. Not a big deal but annoying when you're trying to get in and out and all the other doors stay open for you. - The flex zone (the main reason why we purchased this unit) only has 4 temperature settings. We wanted to use this section purely for fruits & vegetables, however, the two temperature settings that are optional for this use are either too warm (41 F) and rots the food, or too cold (30 F) and freezes half of the items. I would recommend that they make the flex zone where you can manually adjust the temperature. We would have rated 5 out of 5 if it wasn't for this issue. On a side note...the finish means you'll be wiping down fingerprints a lot, especially if you have little kids, although the black stainless a lot less noticeable than the silver stainless. This really wasn't a challenge in our house as we had the same issue with the last fridge so we're used to it! Also, the ice maker is small, we don't go through a lot of ice so it's only an issue when we have people over.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Beautiful Refrigerator

SF68 10/18/2017

So very nice, but beware that the stainless steel has to be cleaned constantly and your magnets will not stick to it. No wonder they only have the black doors on display at the appliance store. I finger tested and magnet tested before buying and it was a go. Ordered the silver and very disappointed that prints show and my magnets won't stick. The salesman will not tell you this. Tried to exchange, but no way. So BEWARE !!!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

cool looking fridge

Bozz 9/17/2017

Just purchased - shop around as prices differ Smart design - Cool looking Seems quiet well engineered 1 exception -one the door compartments has very little room very brite inside - great for midnight snacking ! stainless smudges really easily on the handles 4 door design makes it easy to use digital settings are easy to use Overall - Great
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

This refrigerator is awesome!!!

MazzyStar 9/15/2017

Beautiful design. Excellent features. Flex zone for any temperature you need for specific items. Has more room than you might think. No buyers remorse here!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Its a beauty of an icebox in black stainless steel

Intelligent 9/14/2017

Lots of flexible use space in this refrigerator. Very bright inside. Smooth rolling drawers are a nice bonus. Large internal space with plenty of room for your stuff.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Would be 5 Star with a decent ice maker...

cjhvt 8/14/2017

I really like the unit, we have the counter depth model. The features are great and my wife and I love the looks of it. However, the ice maker is awful. First, its slow and small, but I knew that going into it. The problem is, as you have probably read from other reviews, it is constantly getting clogged up and I have to go in and chop the ice block away and defrost the unit. This happens on average of twice a month. I am going to work with Samsung to see if the issue has been resolved, but beware of this issue.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Lots of Space

RTSS 8/9/2017

Great look and lots of space. I love the Flex Door and use Chill to keep beverages very cold.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

This refridgerator is more amazing than the time Michael Jackson came over to my house to use the bathroom

HusbandLaborer 8/8/2017

My wife loves the features, whoosiewhats, thingamabobs, and size of her new refridgerator. She's using more descriptive words but that's the gist of it. I think it looks good and has a well designed layout.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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Value

 
5 Stars

LOVE LOVE LOVE ... except for ...

JPJDSRJN 7/13/2017

Love everything about my new fridge, except the ice maker is kind of slow!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Samsung Refridgerator

VaughnDavis 7/3/2017

Absolutely LOVE this fridge. The Space is AMAZING, the features are wonderful, and the Flex Zone unit is truly useful. LOVE IT!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

So much room and beauty

Amythyst 7/1/2017

Loving my new refrigerator. We been using it for one month now. Plenty of space for everything and love the versatility of flex zone. My only complaint is that the pockets in the doors are narrow and awkward to use, but there is so much room elsewhere, it hasn't been a problem. Ice maker is a great plus too! We also utilize the showcase door which eliminates having to open the whole door, which saves energy. It is such a beautiful addition to our kitchen .
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

SUCH A MONSTER!

Stabler 6/26/2017

My fridge just came in today and I couldn't be more pleased! It is such a huge fridge, and the drawers and compartments are bigger than I remembered which is great! It is super tall and wide so just make sure you know for certain the measurements of the space your fridge will fill. I love the four doors and the color ( I have to darker one)! My only dislike is the angle at which the water dispenses but it's definitely not a deal breaker!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Fridge & Freezer organization is GREAT!

Flexcustomer 3/7/2017

We have owned this fridge for 2 months. I love all of the fridge & freezer 'door' bins. My fridge & freezer are now so organized with lots of places for my little packages & containers to be seen on the doors without getting lost on shelves. I really like knowing where stuff is in my freezer. I have 2 drawers for meats & entrees on one side & 2 drawers for smoothie ingredients & veggies, etc. on the other side. I use the freezer door bins & top freezer shelves for misc. stuff (making them easy to find). Having better freezer organization was important to me in deciding on this unit; but it was just one of many reasons. I was tired of losing stuff in the freezer & having to constantly reorganize it. Yes. the finger prints show up easily on the edge of the doors (which is not made of black stainless) where you grab the doors to open them, but it does easily wipe clean with a damp wash rag & dried/shined with a microfiber cloth. I like that I do not need any cleaners to clean the outside of the fridge. For quick clean ups, sometimes just the microfiber cloth works good. The Black Stainless portion of the fridge is virtually finger proof. LOVE the black stainless. READ the instructions 'before' filling the fridge when you get it. The instructions state to completely chill the fridge 1st before loading it with food. I didn't realize I would use the Showcase Door as much as I do. I keep items that I use on a daily basis (several times a day) on those door shelves/bins. That way I am not opening the whole door every time I need those items. At first we noticed all of the gurgly, etc. noises (they are not loud, they are just different than we are use to) that the unit makes but we are use to them now & don't usually notice them. We haven't used the Flexzone yet. If it would make the fridge cheaper I would remove that option. But it would have been a great option when my kids were younger and I needed more fridge space temporarily for parties.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Great Refrigerator - Poor Ice Maker

Hnalar 12/29/2016

We have had our four door refrigerator for slightly less than three years and have had the ice maker replaced twice. The ice maker is poorly designed as the repairmen will attest. The third unit is starting to do what the first two did - drip water inside and outside the refrigerator and crush the cubes in either mode. Other than the ice maker, this is one great refrigerator. It has great access and versatility. Just make sure you get an extended warranty so you can have the ice maker replaced annually (unless Samsung has fixed this problem on the newer units).
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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Value

 
4 Stars

Overall this product has some great features

DwightE 10/6/2016

The refrigerator has some great features such as ability to control separate sections of the refrig or freezer section very modular in design. the new black stainless is much easier on cleaning So far happy with the product
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Ice Maker Not Working Very Well

NavyGal 9/2/2016

I've had this Samsung for a couple of years now. I love everything about this big boy except the ice maker. It can switch between ice cubes and crushed ice. I can never get the ice cube funtion to work very well. I keep getting more crushed than cubed ice. Also, the who ice maker freezes over. I'm not sure why. Just came home after being gone a month, and it's all frozen over. I have to defrost it every week or so because if I don't the ice builds up and I can't even get the ice bucket thing back iinto it's slot. Also, I think it may be warped. I'd like to just replace the whole ice unit, but I don't know who to contact. I don't believe it's in warranty, but I would pay to replace the entire ice unit. I knocked out a wall raised my cabinets to get this puppy to fit into my kitchen. See pics below. If anyone can help me I would sure appreciate it.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Nice Design and futures.

SAMS9 8/17/2016

It has all the necessary futures and the design is very nice. The Flex Zone is very useful as we can convert it according to the need. I love the product.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Awesome Style

Skullcandy 7/28/2016

Excellent style, great features. Love the Showcase door. Everything about this refrigerator reflects excellent quality. Doors drawers and shelves all have excellent construction and appear to be built for the long haul. Love the "weight" of the doors, and the feeling of a positive latch when you shut them.
Originally posted on Samsung.com

Yes, I recommend this product

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Value

 
5 Stars

Awesome

cletusludell 7/23/2016

Great refrigerator. Lots of room. No door handles sticking out, it makes for a clean look.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

great refrigerator

lorick 6/30/2016

if you bye this refrigerator you wont be sorry. this is the best refrigerator I have ever had.
Originally posted on Samsung.com

Yes, I recommend this product

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4 Stars

Very nice design in terms of looks

tieng 6/24/2016

pretty, but not enough bottle space on doors like most other Refrigerator.
Originally posted on Samsung.com

No, I do not recommend this product

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4 Stars

Looks amazing!

Bradleytyler3 6/18/2016

We bought this product because of its appearance and it doesn't disappoint! It does cost a lot considering the features but overall it's a nice looking and working fridge!
Originally posted on Samsung.com

Yes, I recommend this product

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Value

 
5 Stars

LOVE this fridge!

LUULUU 6/4/2016

This fridge is amazing.I love the flex section and the showcase door. I can grab the basket of condiments and set it on the table and back in after dinner. I can fit so much more that the side by side I had. I never wanted to see a side by side again, but this is a whole different appliance.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value